Privacy Policy

Data Usage


Sentient Academy is committed to protecting your privacy and personal information. Please read carefully to learn how we use the information you provide responsibly. This privacy policy outlines what information we collect from you, how it is used, and who will have access to such information. You MUST agree with this policy in order to use anything Sentient Academy offers. Any Privacy Policy questions and concerns can be sent to keith@sentientacademy.com First of all, we do not and will not sell your personal information to third parties. Your data is restricted to only Academy Administrators in order to perform necessary operations. We only collect your data in order to improve your experience with Sentient Academy in regards to:

  • Products and services
  • Student support and issue resolution
  • Updates and communications
  • Marketing and advertising related to your engagement
Sentient Academy uses a variety of software tools to operate and improve your engagement. Detailed information about specific software is considered proprietary information owned by Sentient Academy. However, each software tool is constantly updating its security measures to ensure our interaction with your data is protected.




Email Communications


By creating an account with Sentient Academy using your email or sign up for an email list, you agree to receive email communications. At any given time, you can freely unsubscribe from these emails or opt-out of certain communications. Sentient Academy may disclose your personal information when it is necessary:

  • To provide services to you
  • To protect our rights
  • To protect us against liability
  • To prevent fraudulent activity
  • To pursue remedies or limit any damages
  • To comply with a subpoena, warrant, or an order made by a court, person, or body with jurisdiction
In good faith that a law, regulation, rule, or guideline requires it We are not legally required to keep your information longer than it is necessary for the purposes described in this policy.




Discussions & Comments


As far as discussions and comments you create, they are kept indefinitely to maintain their normal functionality unless you or an administrator deletes them. Sentient Academy uses several service providers in the United States to manage our data with the highest degree of security measures. However, no security system is impenetrable due to the inherent nature of the Internet. Sentient Academy has policies in place in case of a breach situation. In the event of a data breach, upon becoming aware of the breach, Sentient Academy will determine the scope and nature of the breach and notify any users affected, as well as any organizations that require notification of such a breach. Sentient Academy will work with the relevant professionals to make all reasonable efforts to halt and mitigate any data breach.




Personally Identifiable Information


Depends on what you do when you visit our website https://www.sentientacademy.com, Sentient Academy only collects personally identifiable information if you voluntarily submit it to us. You can refuse to supply such information that might prevent you from fully engaging in Sentient Academy’s activities.




Children Under Thirteen


Sentient Academy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this site.




Non-Personal Identifiable Information


Certain non-personal identifiable information about a user’s interaction with Sentient Academy may be collected and stored in a secured, non-disclosed location. Such information helps us to fine-tune our technical specifications, track your progress to maintain and improve the quality of our products and services.




Account Registration


You will be required to provide your name, email address, postal code, and country when you create an account with Sentient Academy. We collect such information in order to authenticate your identity as the account owner and be sales tax compliant. Your email will be used as our main communications method for:

  • Account or password changes;
  • Order, subscription, membership-related matters; and
  • Products and services offering, interruption, and updates.
We also store the information you entered to create an account and to leave comments to operate site-wide functions.




Purchases


The information you provide during your checkout process is used for: Account, purchase, refund, and dispute related communications.

  • Payment processing and fraud prevention.
  • Legal and tax compliance.
  • Learning experience development and updates.




Payments


Sentient Academy uses Stripe and PayPal to process payments you make. When processing payments, some of your data will be passed to the payment processor using secured encryption. If you subscribe to a recurring plan, your payment information will be securely stored on the Stripe or PayPal platform to charge your payment method when payments are due. Sentient Academy does NOT store your credit card information in our database. Your information is encrypted and maintained by our payment processor Stripe and PayPal. Click here to learn more about how Stripe handles your information. Click here to learn more about how PayPal handles your information.




Survey, Forms, and Discussions


When users participate in surveys or discussions, we collect the data to maintain, analyze, and improve our performance. Please be aware that the following information is viewable to the public so be respectful and considerate to others: Your username and profile photo The topics, replies, and uploads you created Your certifications and achievements Please be advised not to include any embedded location data (EXIF GPS) when you choose to upload images as such information can be extracted potentially.




Cookies


With your permission, unless you disable cookies, your web browser stores cookies on your local drive to track your browsing activities or preferences. In order to consistently supply you with relevant services we may utilize cookies for:

  • Analyzing your visit to personalize contents delivered to you
  • Streamlining your account access
  • Managing your feedback, comments shared with others
When you log into your account, a temporary cookie with nonpersonal data is used to determine if your browser accepts cookies and will be deleted when you close the browser. We also set up site-specific cookies to save your activities and preferences which may last up for a year if not cleared. Cookies can be deleted, blocked, or disabled through your browser settings if you wish.




Embedded Content From Other Websites


In order to continue offering the best pricing for you to enjoy the premium learning experience, Sentient Academy curates sponsored content from relevant sources and may embed content (e.g. videos, images, etc.) from other websites. The embedded content follows the same manner regarding privacy as if you have visited the other website. You are entitled to request an exported file of any personal data we store as long as it is available. You can also request such data to be erased, except for the data kept for administrative, legal, or security purposes.




California Privacy Rights


California residents have the right to request the following information as long as you have established a business relationship with Sentient Academy: A list of the categories of personal information that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes if any, and the names and addresses of all such third parties if any. Sentient Academy and/or your consultant will collect your address and zip code to facilitate delivering any information you choose to obtain. The collection of such information is necessary to complete your request. If you are a Sentient Academy user and a California resident, please contact us at keith@sentientacademy.com to request this information. Please note that we are only required to respond to each user once per the calendar year.




GDPR Policy Rights


If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request the portability of your personal data.
You can access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, please contact us at keith@sentientacademy.com. EU individuals also have the right to make a complaint to a government supervisory authority. We reserve the right to update this Privacy Policy at any time. As we grow and evolve, we’ll continue to focus on improving our privacy practices for your benefit. We will make reasonable efforts to notify our users about our Privacy Policy changes. You are encouraged to check this page frequently for any changes and become aware of any modifications. By using this website, SentientAcademy.com, you consent to our Privacy Policy. All questions and concerns about your privacy can be sent to keith@sentientacademy.com.